Silver Winner of The Experience of the Year Award' 2023/24

The Bristol, Bath, and Somerset region, renowned for its picturesque landscapes, rich history, and vibrant culture, hosts an annual celebration to honor the best in tourism through the Bristol, Bath and Somerset Tourism Awards. Winning the “Experience of the Year” award is a pinnacle of recognition for any participant, signifying an exceptional contribution to the region’s tourism and a memorable experience for visitors.

This year, the competition was more intense than ever, with an array of nominees showcasing the best from historical tours and gastronomical adventures to art exhibits and outdoor escapades. The award criteria focused on uniqueness of the experience, customer satisfaction, sustainability practices, and the ability to leave lasting impressions on visitors.

Our journey to winning this prestigious award began with a vision to create an unparalleled experience that not only highlights the beauty and heritage of our region but also resonates with visitors on a personal level. We aimed to weave a narrative that is not only engaging and informative but also immersive, allowing guests to step into a story that unfolds with every step they take through our experience.

Innovation played a key role in setting our offering apart. We leveraged technology to enhance interactivity, ensuring that each visitor could engage with the experience in a way that felt personal and direct. From virtual reality walkthroughs of historical sites to interactive maps that tell stories of yesteryear, the goal was to bridge the gap between the past and the present.

Sustainability was another cornerstone of our approach. We meticulously designed our experience to minimize environmental impact, from reducing waste to promoting conservation efforts within the region. Our aim was not only to showcase the natural beauty and cultural heritage of Bristol, Bath, and Somerset but also to inspire our visitors to become stewards of the environment.

Customer satisfaction, the hallmark of any successful tourism experience, was our guiding light. We gathered feedback, continuously refined our offerings, and went above and beyond to ensure that each visitor left with memories to cherish. The positive reviews and stories shared by our guests were a testament to the effort and passion invested by our team.

Winning silver “Experience of the Year” award at the Bristol, Bath and Somerset Tourism Awards 2023/24 was a moment of immense pride and joy for our entire team. It validated our hard work and dedication but, more importantly, it reinforced our commitment to providing exceptional experiences that celebrate the essence of our region.

This award is not just a recognition of our efforts; it is a reminder of the impact that thoughtful, engaging, and sustainable tourism can have on both visitors and the local community. As we look to the future, we are inspired to continue innovating, improving, and contributing to the rich tapestry of tourism in Bristol, Bath, and Somerset.

To all those who have supported us on this journey, from our dedicated team to the guests who have become part of our story, we extend our heartfelt gratitude. Here’s to creating more unforgettable experiences and continuing to showcase the best of our region to the world.